Privacy Policy | VSKS

We care about your privacy. This Privacy Policy describes how your personal information is collected, used, and shared when you use the VSKS app (the “App” or "Application") or a vsks.lt website (the "Website").

For question or concerns about this Privacy Policy, please see the contact section below.

TLDR

We collect some information for improving our product. The information is not shared with third parties. Here's a summary of what we collect:

• Device information (Device Type, OS version, Browser version etc.)
• Usage information (App opens, feature usage etc.)
• Crash reports (if the app crashes, we collect information to fix it)
• Feedback (if you send us feedback, we collect it to improve the app)
• Email address (if you contact us via email, we collect it to respond)
• IP address (for security and anti-spam reasons)
• Cookies (for analytics and security)
• Payment information (if you make a purchase, we collect it to process the payment)
• Account information (if you create an account, we collect inforamtion to provide you with the service)
• Subprocessor information (we use third-party services to provide you with the service, third-party services might collect their own information, see the list of subprocessors below)
• VSKS is a product by Quassum MB, a company registered in Lithuania. We comply with the General Data Protection Regulation (GDPR) and other data protection laws.

Information We Collect

When you use the Website or Application, we automatically collect some information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Website or Application, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Website or Application, and information about how you interact with the Website or Application. We refer to this automatically-collected information as “Device Information.”

We categorize the information we collect as follows:

• Device Information
• Usage Information
• Crash Reports
• Feedback
• Personal Information
• Subprocessor Information

Device Information

Device information includes, but is not limited to:

• Device Type
• OS version
• Browser version
• IP address
• Time zone

Usage Information

Usage information includes, but is not limited to:

• App opens
• Feature usage
• Referring websites
• Search terms
• Interaction with the Website or Application
• Time spent on the Website or Application
• Clicks on the Website or Application

Crash Reports

Crash reports include, but are not limited to:

• Stack trace
• Device information
• App version
• OS version
• Time of the crash

Feedback

Feedback includes all the information you share with us during the feedback process. This information is used to improve the App.

Personal Information

Personal information includes:

• Email address
• Name/nickname
• Payment information
• Account information
• IP address
• Cookies
• User settings

Subprocessor Information

Subprocessor information includes all the inforamtion that is collected by our subprocessors. We use third-party services to provide you with the service. Third-party services might collect their own information. See the list of subprocessors below:

• Google Analytics
• Supabase
• Resend
• Apple
• Stripe
• Umami Analytics

How we collect information

We collect Device Information using the following technologies:

• “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
• “Log files” track actions occurring on the Website or Application, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
• “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Website or Application.
• Direct information you provide us with, such as feedback, email address, payment information, account information etc.

How we use the information

We use the information we collect to:

• Provide you with the service
• Improve the service
• Monitor the usage of the service
• Detect, prevent and address technical issues
• Provide you with customer support
• Provide you with information about the service
• Prevent abuse of our service

Sharing your information

We do not share your information with third parties. We may share your information with subprocessors. Subprocessors are third-party services that we use to provide you with the service (e.g. Stripe is used for Payments). Subprocessors might collect their own information. See the list of subprocessors above.

Your rights

You have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Contact

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at privacy@vsks.lt.